An assistant that knows
how your business works.

I build and run custom AI assistants for owner-run businesses. They answer customer questions, sort the inbox, chase quotes and draft the routine paperwork. Each one is built on your information, checked by a person where it matters, and run by me every month after it goes live.

Start here if
  • Every answer has to go through the owner.
  • The inbox is out of control.
  • The same questions get answered by hand every day.

What you get

A map of the repetitive work.

Where time goes each week, and which parts an assistant can take safely.

An assistant built on your business.

Your services, policies, prices and past answers, so it answers the way you would.

Guardrails.

What it can say and do, when it hands off to a person, and what always needs your approval before it goes out.

Where your work already happens.

Your website, email or the team chat you already use, not another app to check.

Monthly care.

Conversations reviewed, mistakes corrected and the assistant tuned as the business changes.

How it works

01

The map.

The jobs worth handing over, ranked by time saved and risk.

02

Build and test.

Built on your information and tested against real examples before anyone outside sees it.

03

Launch in steps.

One job at a time, watched closely, then the next.

04

Every month after

Every month: conversations reviewed, answers corrected, and new jobs added when the current ones run cleanly.

An example

A youth sports program. Its assistant texts parents:

  • it answers questions about schedules and enrollment;
  • it sends session reminders;
  • it follows up with new families.

Refunds, disputes and pauses go straight to the owner.

I took it over after it had quietly stopped replying, and restored it. Now every change we make to what it tells parents is written down and checked before it goes live. It also reports new sign-ups back to the ad account.

Read the case study →

What it does, start to finish

More than a dozen automated message sequences, a set of actions it can take on its own, and an owner who stays in charge of the ones that matter.

  1. 01

    A new lead comes in

    Every new lead gets a text within minutes.

    What it does
    • Picks up new leads from the ad forms every five minutes.
    • Sends the first text while the interest is fresh.
    • Starts a short welcome email series.
    • Records which ad each lead came from.
  2. 02

    The conversation

    Answers parents' questions and sends the right link.

    What it does
    • Answers questions about schedules, prices and location from the program's own facts.
    • Sends the right sign-up or payment link, tagged to that family.
    • Looks up a family's billing and attendance before it answers.
    • Records each family's choices, so nobody gets asked twice.
    • Stops texting the moment someone says stop.
  3. 03

    Trial and sign-up

    Moves each family from trial to membership.

    What it does
    • Gives families a heads-up before a trial turns into a paid membership.
    • Asks trial families whether they want to keep going.
    • Starts a membership early, or cancels one, when a parent asks. It keeps the parent's own words as the record.
    • Sends a payment link on the date a family chooses.
  4. 04

    Every week after

    Keeps members showing up and paid up.

    What it does
    • Reminds members before each session.
    • Follows up a month later with families who never booked.
    • Nudges a family when a payment fails.
    • Follows up with families who went quiet.
  5. 05

    Behind the scenes

    Keeps the member list, ads and reports current.

    What it does
    • Rebuilds the member list from the payment system every night.
    • Reports each new sign-up to the ad platform.
    • Keeps the paying-member audience current for the ads.
    • Pulls the ad numbers every morning for the owner's report.

Questions

Does it replace my staff?

No. It takes the repetitive part of their day, so they spend more of it on the work that needs a person.

What happens to my data?

It stays in accounts you own, and the scope names every tool that touches it.

What does it cost to run?

The scope lists every running cost in writing before anything is built.

Tell me what you want fixed.

I answer my own email. The audit is yours to keep either way.